About WaterChef – Our Commitment to You
WaterChef® – Premium Water Filtration is the exclusive online retail brand of Water Safety Corporation. For the past 30 years, Water Safety Corporation has been designing, manufacturing and distributing high-quality water filtration products to a worldwide audience of customers, distributors, and dealers.
From our humble beginnings that started with an idea and a friend’s garage, to our state-of-the-art manufacturing facility located at the base of the Sierra Nevada Mountains just below beautiful Lake Tahoe, you’ll find a team of dedicated employees that are passionate about producing the finest water quality products on the planet!
Our Purpose Statement
“We care about people and the quality of their water.”
Our Commitment to Quality
We think that you will agree that the filter cartridge is the heart of any filtration system. Contaminants can be either contained in the cartridge, or inadvertently passed through to the water that you use and consume each time you use a filter system, but as a consumer, how can you be certain your filter system is working the way it should?
While many of our competitors do not make their own filter cartridges, Water Safety Corporation designs and manufactures all WaterChef filter cartridges right here at home. It is here, during the manufacturing process, where strict attention to detail is critical. It is because of this attention to precise detail and strict quality assurance standards that our solid, compression molded carbon block filter cartridges are among the very finest produced anywhere in the world.
In addition to our exacting quality assurance requirements, WaterChef filter systems carry the most trusted consumer confidence seals in our industry – NSF, WQA (the Water Quality Association) and IAPMO. Water Safety Corporation voluntarily submits our filtration products to these testing laboratories to have them independently tested and verified against the most rigorous testing standards (NSF/ANSI Standards) for contaminant reduction performance, flow rate, and structural integrity.
No other names in the water industry provide a higher level of confidence. Trust is what independent certification is all about. (Learn more about WaterChef’s WQA Gold Seal Certified product listings.)
We also stand behind WaterChef Filtration Systems with some of the longest and most comprehensive warranties in our industry – including a LIFETIME Limited Warranty on point-of-use drinking water filtration systems, a Five Year Limited Warranty on whole house filtration systems, and a Three Year Limited Warranty on shower filter systems!
Our Commitment to Customer Satisfaction
Our pledge and commitment to you: Earning your trust and ultimate satisfaction are our highest priorities! If for any reason you are not 100% satisfied with your WaterChef purchase, you may return it within a full 60 days to receive a complete refund. We’ll even cover the cost of return shipping for orders shipped from the contiguous U.S. (Offer excludes Whole House Systems. See Shipping & Returns Policy for details.)
We want to thank you for reading this far! If you have any questions whatsoever, please feel free to contact us. We welcome the opportunity to hear from you, and we invite you to become a part of the WaterChef family!